Bonnyrigg PharmacyGPhC

Pharmacy context

This is a busy community pharmacy in a health centre. The pharmacy dispenses NHS prescriptions and supplies medicines in multi-compartmental compliance packs. It also provides substance misuse services. And sells a small range of over-the-counter medicines.

Standards by principle

• Principle 1 – Governance

  Standards met

  The pharmacy team members follow written processes for all services to ensure they are safe. They record mistakes to learn from them. And they make changes to avoid the same mistake happening again. The pharmacy uses feedback from people to make its services better. It keeps all the records that it needs to by law and keeps people’s information safe. Team members help to protect vulnerable people.

• Principle 2 – Staff

  Standards met

  The pharmacy has enough trained or training team members to safely provide its services. Trainee team members have time set aside to complete their course work. Pharmacy team members make decisions and use their professional judgement to help people. They can make suggestions to improve services. And they discuss incidents to learn from them.

• Principle 3 – Premises

  Standards met

  The premises are safe and clean, and suitable for the pharmacy’s services. The pharmacy team members use a private room for some conversations with people. Other people cannot overhear these conversations. The pharmacy is secure when closed.

• Principle 4 – Services

  Standards met

  The pharmacy helps people to ensure they can all use its services. The pharmacy team provides safe services. Team members give people information to help them use their medicines. They provide extra written information to people with some medicines. The pharmacy gets medicines from reliable sources and stores them properly. The pharmacy team knows what to do if medicines are not fit for purpose.

• Principle 5 – Equipment

  Standards met

  The pharmacy has the equipment it needs for the delivery of its services. It looks after this equipment to ensure it works.

Inspection history summary