Boulevard PharmacyGPhC

Pharmacy context

This is a community pharmacy in a GP surgery in Halifax, West Yorkshire. The pharmacy sells over-the-counter medicines and dispenses NHS prescriptions. It also dispenses private prescriptions. The pharmacy team offers advice to people about minor illnesses and long-term conditions. And it offers services including medicines use reviews (MURs), a collection and delivery service, a substance misuse service and the NHS New Medicines Service (NMS).

Standards by principle

• Principle 1 – Governance

  Standards met

  The pharmacy has suitable processes and written procedures to protect the safety and wellbeing of people who access its services. It keeps the records it must have by law. The pharmacy team members have adequate tools available to them to safeguard vulnerable adults and children. The pharmacy team members discuss and learn from any errors they make while dispensing. And they take some steps to make sure the errors are not repeated.

• Principle 2 – Staff

  Standards met

  The pharmacy has enough team members to manage the services it provides. It reviews staffing levels to ensure they remain appropriate. And the team members support each other whilst some of the team is in-training, to make sure it doesn't affect services to people. The team members openly discuss how to improve ways of working. And they regularly talk together about why mistakes happen, and how they can make improvements. The team members complete training when they can, to ensure their knowledge and skills are refreshed and up to date. And they feel comfortable to raise professional concerns when necessary.

• Principle 3 – Premises

  Standards met

  The pharmacy is secure and suitably maintained. It has a sound-proofed room where people can have private conversations with the pharmacy’s team members.

• Principle 4 – Services

  Standards met

  The pharmacy provides an appropriate range of services to help people meet their health needs. It stores, sources and manages its medicines safely. The team members help people to safely take their high-risk medicines and they give them additional advice when it is necessary. They generally manage the risks associated with dispensing medicines in multi-compartmental compliance packs with suitable processes.

• Principle 5 – Equipment

  Standards met

  The pharmacy’s equipment is clean and safe to use. And the pharmacy generally protects people’s confidentiality.

Inspection history summary