Shaftesbury PharmacyGPhC

Pharmacy context

An independent pharmacy located in a residential area of Harrow, London. The pharmacy provides services to a diverse local population. The pharmacy has been owned by the Superintendent for about 30 years and she regularly works there. The pharmacy dispenses prescriptions, prepares monitored dosage system trays for patients in their homes and for a care home, supervises consumption of methadone and buprenorphine, provides a needle exchange service, a seasonal flu vaccination service and a delivery service.

Standards by principle

• Principle 1 – Governance

  Standards met

  Overall, the pharmacy manages risks well. Team members log errors and near misses, they learn from these and act to avoid problems being repeated. The pharmacy keeps up-to-date records as required by law. The team members have all received formal training on protecting patient information and team members understand how to protect vulnerable people.

• Principle 2 – Staff

  Good practice

  The pharmacy has enough staff to provide its services safely. Team members have access to training to ensure that they have the skills they need and the pharmacy encourages this training. Pharmacy team members make decisions and use their professional judgement to help people. Team members can share information and raise concerns to keep the pharmacy safe.

• Principle 3 – Premises

  Standards met

  The pharmacy is safe, clean, and suitable for delivery of its services. Pharmacy team members use a private room for some conversations with people. The pharmacy is secure when closed.

• Principle 4 – Services

  Standards met

  The pharmacy services are accessible to people with different requirements. The pharmacy team provides safe services and provides people with information to help them use their medicines. The pharmacy team identifies people on high risk medicines and makes sure they are provided with appropriate information. The pharmacy gets medicines from reliable sources, and stores them properly. The pharmacy team knows what to do if medicines are not fit for purpose.

• Principle 5 – Equipment

  Standards met

  The pharmacy has the equipment it needs for the delivery of its services. It looks after this equipment to ensure it works and is accurate.

Inspection history summary