Wythall PharmacyGPhC

Pharmacy context

This is a community pharmacy located amongst a small parade of shops in a residential area, in the village of Wythall near Birmingham. The pharmacy dispenses NHS and private prescriptions. It provides a few services such as Medicines Use Reviews (MURs) and the New Medicine Service (NMS). And, it provides multi-compliance compartment aids if people find it difficult to take their medicines on time.

Standards by principle

• Principle 1 – Governance

  Standards met

  Overall, the pharmacy’s working practices are safe and effective. Members of the pharmacy team monitor the safety of their services by recording mistakes and learning from them. They can protect the welfare of vulnerable people, and the pharmacy keeps most of its records in accordance with the law. But, the pharmacy does not hold contact details for the local safeguarding agencies. And, it does not always record enough detail in its records when it supplies unlicensed medicines.

• Principle 2 – Staff

  Standards met

  The pharmacy has enough staff to manage its workload safely. Pharmacy team members are competent and understand their roles and responsibilities. They keep their skills and knowledge up to date by completing regular training. And, they can make suggestions to improve the safety of the pharmacy’s services.

• Principle 3 – Premises

  Standards met

  The pharmacy’s premises are secure and provide an adequate environment for the delivery of its services.

• Principle 4 – Services

  Standards met

  The pharmacy team is helpful and ensures that people are kept informed about healthier lifestyles. The pharmacy sources and stores its medicines appropriately. In general, it provides its services safely and effectively. The pharmacy takes extra care when people receive higher-risk medicines. It delivers prescription medicines safely to people’s homes and keeps records of this. But, people might see other people’s sensitive information when they sign to receive their medicines.

• Principle 5 – Equipment

  Standards met

  The pharmacy has the necessary equipment and facilities it needs to provide its services safely.

Inspection history summary