Thatcham PharmacyGPhC

Pharmacy context

A Lloyds pharmacy located in a small shopping parade in Thatcham. The pharmacy dispenses NHS and private prescriptions, sells a range of over‐the‐counter medicines and provides health advice. The pharmacy also dispenses some medicines in multi-compartment compliance packs (MDS trays or blister packs) for those who may have difficulty managing their medicines at home. The pharmacy provides a supervised consumption service and a local delivery service.

Standards by principle

• Principle 1 – Governance

  Standards met

  Overall, the pharmacy manages most risks well. It keeps most of the records it needs to by law. And the pharmacy’s team members understand how to protect vulnerable people and people’s personal information. However, while the pharmacy records its mistakes it doesn't include a lot of detail about the mistakes, so it might miss opportunities to spot patterns and trends and reduce its risks. The pharmacy also does not regularly check how much stock of some medicines it has so it might find it more difficult to detect and rectify any discrepancies.

• Principle 2 – Staff

  Standards met

  The pharmacy has enough staff to provide its services safely. Team members have easy access to training materials to ensure that they have the skills they need. Pharmacy team members feel able to make their own decisions and frequently use their professional judgement to help people.

• Principle 3 – Premises

  Standards met

  The pharmacy's premises are generally suitable for the provision of its services and they are secure when closed. Pharmacy team members use a private room for sensitive conversations with people to protect their privacy.

• Principle 4 – Services

  Standards met

  The pharmacy’s services are accessible to people with different needs.  Staff members provide ​those services safely and can identify people who require extra counselling. The pharmacy sources and stores medicines appropriately.

• Principle 5 – Equipment

  Standards met

  The pharmacy has the equipment it needs for the delivery of its services. It looks after this equipment to ensure that it works properly.

Inspection history summary