Sidhu's PharmacyGPhC

Pharmacy context

This community pharmacy is located on the main high street in West Bromwich town centre. Most people who use the pharmacy are from the local area. The pharmacy dispenses prescriptions and sells medicines over the counter. It offers several additional services including the NHS Pharmacy First service, blood pressure testing and seasonal flu vaccinations. The pharmacy also supplies some medicines in multi-compartment compliance packs to help make sure people take their medicines at the right time.

Standards by principle

• Principle 1 – Governance

  Standards met

  The pharmacy team follows written procedures, and this helps to provide services safely and effectively. The pharmacy keeps the records it needs to by law. And members of the team are given training so that they know how to keep private information safe. They record things that go wrong and discuss them to help identify learning. But they do not formally review the records to look for common or underlying trends. So there may be a risk of similar mistakes happening again.

• Principle 2 – Staff

  Standards met

  There are enough members of the team to manage the pharmacy's workload and they are appropriately trained, or undergo training, for the jobs they do. Members of the pharmacy team complete training to help them develop their knowledge.

• Principle 3 – Premises

  Standards met

  The pharmacy is suitably maintained and provides an appropriate space for the delivery of healthcare services. It has a consultation room, so people are able to have a conversation with team members in private. But it may not be accessed easily by people with mobility issues.

• Principle 4 – Services

  Standards met

  The pharmacy's services are accessible. And it manages and provides them effectively. It gets its medicines from licensed sources, stores them appropriately and carries out regular checks to help make sure that they are in good condition. But members of the pharmacy team do not always know when they are handing out higher-risk medicines. So they might not always be able to check that the medicines are still suitable, or give people advice about taking them.

• Principle 5 – Equipment

  Standards met

  The pharmacy has the equipment and facilities it needs for the services it provides. Team members use the equipment in a way that protects people’s privacy.

Inspection history summary