Owen's ChemistGPhC

Pharmacy context

This is a community pharmacy in the area of Saltney in Chester, Cheshire. Its main activity is dispensing NHS prescriptions, some of which it delivers to people's homes. It also sells medicines over the counter and offers the NHS Pharmacy First service. It provides a substance misuse service and supplies some people’s medicines in multi-compartment compliance packs to help them take their medicines correctly. This was a reinspection following an inspection in February 2025 where the pharmacy did not meet Standards 1.1 and 4.2. This reinspection focused on those Standards which had previously not been met and core Standards relating to patient safety. The pharmacy was issued with an Improvement Notice to support it in meeting Standards. Since the previous inspection, the pharmacy has complied with the Improvement Notice by ensuring its team members follow set procedures to ensure medicines are supplied to people in a timely manner. It has also ensured its team members have been appropriately trained to follow the procedures correctly. But there are other areas in the pharmacy requiring improvement in standards.

Standards by principle

• Principle 1 – Governance

  Standards not all met

• Principle 2 – Staff

  Standards met

• Principle 3 – Premises

  Standards not all met

• Principle 4 – Services

  Standards met

• Principle 5 – Equipment

  Standards met

Inspection history summary