Medicine DropGPhC

Pharmacy context

This is a distance selling pharmacy located in an industrial estate in Derby. People cannot usually visit the pharmacy in person, and it provides its services remotely. It mainly supplies medicines to people that are in care homes but also supplies some medicines to people living in their own home. And the pharmacy offers some limited NHS services such as the Community Pharmacy Consultation Service and Discharge Medicine Service.

Standards by principle

• Principle 1 – Governance

  Standards met

  The pharmacy has written procedures to help make sure team members provide its services safely and effectively. And it keeps the records it needs to by law. It makes records of mistakes that happen during the dispensing process, and it regularly reviews these so that its team members can learn from them. Members of the pharmacy team effectively keep people’s private information safe, and they know how to safeguard people who may be vulnerable.

• Principle 2 – Staff

  Standards met

  The pharmacy has enough suitably skilled team members to safely provide its services. It provides support to members of the team who are on training courses. Members of the team feel comfortable to raise concerns and provide feedback.

• Principle 3 – Premises

  Standards met

  The environment is suitable for the provision of pharmacy services. The pharmacy premises are clean and tidy. A consultation room is available so the team can have private conversations with people.

• Principle 4 – Services

  Standards met

  The pharmacy provides the services it offers in a safe manner. The pharmacy gets its medicines and devices from appropriate sources. And pharmacy team members take appropriate action if medicines or devices are not safe for people to use. Members of the team give advice to people when supplying higher-risk medicines to help make sure they are being used safely.

• Principle 5 – Equipment

  Standards met

  The pharmacy has the equipment it needs to provide its services safely. It maintains the equipment appropriately and keeps it securely.

Inspection history summary