Ward End PharmacyGPhC

Pharmacy context

This community pharmacy is situated on a major high street in the Ward End area of Birmingham. The pharmacy dispenses NHS prescriptions and sells over-the-counter medicines. It also provides a range of services including the NHS Pharmacy First service and seasonal flu vaccinations. The pharmacy supplies medicines in multi-compartment compliance packs to some people to help them take their medicines at the right time. This was a reinspection following an inspection in November 2024 where the pharmacy did not meet Standards 1.2, 1.6, 1.7, and 4.3. This reinspection focused on those Standards which had previously not been met. The pharmacy has reviewed the way that it responds to pharmacy incidents and uses them as learning opportunities. It has improved the quality of its record keeping ensuring legal and good practice requirements are met, and it has made improvements to the way it manages its stock. Enforcement action has been taken against this pharmacy, which remains in force at the time of this inspection, and there are restrictions on the provision of some services. The Condition imposed allows the pharmacy to continue providing other services, which are not affected by the restrictions imposed. As a result, the pharmacy owner had stopped working with the third-party weight loss service. Compliance with the Conditions was checked as part of the reinspection.

Standards by principle

• Principle 1 – Governance

  Standards met

• Principle 4 – Services

  Standards met

Inspection history summary