Wm Morrison PharmacyGPhC

Pharmacy context

This pharmacy is in a Morrisons supermarket near to Scarborough, a large coastal town in North Yorkshire. The pharmacy’s main activities are dispensing NHS prescriptions and selling over-the-counter medicines. It provides several people with their medicines in multi-compartment compliance packs to help them take their medication correctly. The pharmacy provides other NHS services including the hypertension case finding service and the Pharmacy First service.

Standards by principle

• Principle 1 – Governance

  Standards met

  The pharmacy identifies and manages the risks associated with its services well. It has up-to-date written procedures that team members follow to help ensure they provide the pharmacy’s services safely. And it keeps the records it needs to by law. The pharmacy suitably protects people’s private information, and it provides team members with training and guidance to help them respond correctly to safeguarding concerns about vulnerable people. Team members respond appropriately when mistakes happen by identifying what caused the error and acting to prevent future mistakes.

• Principle 2 – Staff

  Standards met

  The pharmacy has a team with a good range of experience and skills to help safely provide its services. Team members work well together and are good at supporting each other in their day-to-day work. New team members are fully supported while undergoing their training. And team members have some opportunities to receive feedback and complete training so they can suitably develop their skills and knowledge.

• Principle 3 – Premises

  Standards met

  The pharmacy premises are clean, secure and provide an adequate environment for the services provided. And the pharmacy has appropriate facilities to meet the needs of people requiring privacy when using its services. Team members work in an organised manner and manage the limited space they work in well to ensure they dispense prescriptions safely.

• Principle 4 – Services

  Standards met

  The pharmacy provides a range of services which are easily accessible for people. Team members manage the pharmacy services well to help people receive appropriate care and to make sure people receive their medicines when they need them. The pharmacy obtains its medicines from recognised suppliers and it stores them properly. The team regularly carries out checks to make sure medicines are in good condition and suitable to supply.

• Principle 5 – Equipment

  Standards met

  The pharmacy has the equipment it needs to provide its services safely. And it makes sure it uses its equipment appropriately to protect people’s confidential information.

Inspection history summary